Common Questions

Late Cancellation is defined within 24 hours of your session at the time your session is scheduled to begin. Any late cancellations or no-shows will result in full fee payment for the missed session. Longleaf Counseling understands that sometimes things are out of our control or emergency situations happen that will result in a missed appointment. Due to this, one free pass for a missed appointment will be given each year when these unexpected circumstances occur.

Yes, we do. Currently, I am able to take BCBS and Aetna insurance. I am also a preferred provider with the State Health Plan for BCBS (2024) and Aetna (2025). We will submit in-network claims according to your plan. It is your responsibility to verify coverage. Please call your provider and ask the questions listed below. Please check your coverage very carefully by asking the following questions of your insurance provider: Does my health insurance plan include mental health benefits? Do I have a deductible? If so, what is it and have I met it yet? Does my plan limit how many sessions per calendar year I can have? If so, what is the limit? What is the coverage amount and co-pay/co-insurance fee per therapy session? Do I need written approval from my primary care physician in order for services to be covered? If your counselor is out-of-network with your plan, we are willing to provide you with a record of your sessions (and your payments) in the form of a ‘superbill’, which you may submit to your insurer. Out-of-network therapy services are typically covered only in part by health insurance plans. Payment We accept debit cards (including HSA and FSA), as well as, Visa, Mastercard, American Express and Discover credit cards. A card must be on file to schedule appointments. The card will be charged at the end of our session.

On January 1, 2022, congress enacted a "No Surprises Act", which is a "new federal protection against surprise medical bills that take effect in 2022. Surprise medical bills arise when consumers inadvertently receive care from out-of-network hospitals, doctors, or other providers they did not choose". Under the law, healthcare providers, including mental health providers, must give clients who are not using insurance an estimate of the bill for services. You have the right to receive a Good Faith Estimate explaining how much your mental health care may cost. Under the No Surprises Act, Longleaf Counseling must provide clients who do not have insurance (uninsured) or who will not be using insurance to pay or reimburse for services (self-pay) an estimate of the total expected costs for services. You can ask Longleaf Counseling for a Good Faith Estimate before you schedule a service. If you receive a bill at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. For more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises. If you have any questions about how this affects your care, please contact Longleaf Counseling at (980) 397-2519.

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Self-Pay Clients: Initial Intake Appointment: $150 Individual session: $125 Couples session: $150 All appointments are 55-min unless explicitly discussed with your counselor. Payment We accept debit cards (including HSA and FSA), as well as, Visa, Mastercard, American Express and Discover credit cards. A card must be on file to schedule appointments. The card will be charged at the end of our session.

In your first therapy session, you can expect a warm and welcoming space where we'll get to know each other and begin building trust. We'll talk about what brings you to therapy, explore your goals, and discuss any concerns or questions you might have. It’s a chance for you to share your story at your own pace and for me to understand how I can best support you. This session sets the foundation for our future work together and helps establish a safe, open environment for your journey ahead.